As spotted by AndroidPolice, a large number of users on Pixel 2 have reported on Google's support forum that the preloaded Google Assistant doesn't work when they use it through Bluetooth headphones. Members of the Pixel User Community website are reporting that the screen has little or no responsiveness at its edges, resulting in certain taps or gestures going unrecognized. "No transcription of my voice appears, and Assistant doesn't do anything, and eventually goes back to sleep", a Pixel 2 user wrote on the forum. However, tapping on the edges is not always detected by the handset. If the problem does lie with the hardware itself, then it would a much bigger headache for both Google and the consumers. The assumption is that the issue causing the problem is overzealous accidental touch protection logic, something easily fixable with an OTA update. This issue can be solved through a software patch.
Google has been battling a number of issues relating to the LG-produced OLED display used on its new Pixel 2 XL Android Oreo flagship.
The official Google Community Manager assigned on the Pixel 2 community page addressed the issue on unresponsive screen edges. "Google is well aware of the issue, and a fix will be rolled out shortly", the spokesperson said.