GameStop Delays Unlimited Game Rental Service Before Launch


The program was originally scheduled to fully launch in the coming weeks, with sign-ups to begin on November 19.

GameStop employees suggested that the company's old in-store computers might have caused the problem, according to Kotaku.

The spokesperson specified that the roll out was being paused due to "program limitations".

Those guests who have already purchased the service, we are allowing them to bring the pass and video game they have checked out, back to receive a full refund. We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service. It was a decent way to incentivize going to GameStop rather than just downloading all of your games.

Initial reports on the PowerPass program explained that it would allow participants to essentially rent used titles from GameStop.

For now, buying games at GameStop requires old-fashioned monetary exchange. And after every six months, subscribers could pick a free pre-owned game to take back home. However, by not announcing a reinstatement date for PowerPass (and by being ambiguous about why it was paused in the first place), GameStop has raised a few red flags. This would make a great deal of sense and lines up with the quiet soft-launch so far. Employee speculation centers around GameStop's antiquated point-of-sale system, and specifically that it isn't equipped to handle the mechanics of a game rental service.

A fully functioning and consumer-friendly PowerPass program might give customers a reason to choose GameStop over their respective gaming platform's online marketplace, but for now, it seems the physical video game library dream will have to wait.