Apple apologises for slowing down older iPhones


After going through a lot of drama over iPhone slowdown, the iPhone maker has issued a letter to customers apologizing for the "misunderstanding" around older iPhones being slowed down.

"About a year ago in iOS 10.2.1, we delivered a software update that improves power management during peak workloads to avoid unexpected shutdowns on iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and iPhone SE".

However, many customers are not buying it - with some suggesting it was done to increase demand for newer models.

To make amends, Apple reduced the price of iPhone battery replacements by $50 for a limited time, from $79 to $29. It also promised that an iOS software update would come in early 2018 that would allow phone users to have better access to data about the health of the battery of their devices.

"First and foremost, we have never - and would never - do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades".

iFixit's kits are designed such that even beginners can replace their iPhone's batteries, and all the tools are included in the kit. Three people from the North Texas area filed the class action lawsuit.

Apple recently admitted that it had slowed down phones with older batteries, batteries with low charge or phones that were cold.

"We've been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process", Apple said yesterday in its online apology.

In their latest statement, Apple stood behind the update.

"All rechargeable batteries are consumable components that become less effective as they chemically age and their ability to hold a charge diminishes", explains Apple.

On a serious note, I promise to keep you guys updated to whether Apple is planning this with their battery replacement "offer", and will let you know before they start the program. BGR said Apple failed to provide its customers with full information about how it was handling the performance of aging batteries, and took users' support for granted.