He was heavily criticised by the German Football Association (DFB), media and politicians for meeting Turkish president Recep Tayyip Erdogan.
"For Ozil it's one thing in the national team and another thing with us". Emery said: 'It is a personal decision from Mesut and I respect it. I like this personality and when we do not have the ball I want a squad with intensive pressure.
"He has experience, he has quality and he has a great mentality and we are going to help him feel good and to show his quality with us".
The club will be hoping that the affection for Ozil will make the German feel like he is returning to what his manager describes as "normality".
Some have done little to dispel this idea in the aftermath of Ozil's retirement, dismissing the statements as "whining" from a player desperately short of form.
Ozil made a decision to cut short his holiday to join up with his Arsenal team-mates in Singapore for pre-season and the former Real Madrid star is ready to put a turbulent summer behind him. Emery has not held private talks with Ozil over his global situation, with the Spaniard taking the view that it is better to give the player "normality" rather than create an even bigger fuss.
"He is a very important player and we want him to perform and feel comfortable. They are great teams with great players, it's a test for us to get ready for the new season, so it's something to look forward to".
"It´s something which is unfortunate for him but we will try to do everything so that he feels good, that he trains well so he feels good for the season, because he´s one of the key players".
Germany´s football federation swiftly denied the allegation of racism, while Erdogan called Ozil to praise his decision - which follows a resurgence of the German far right. "I´m looking at every player and I think Mesut, he has here the respect of every player".